Book a service
A technician at your home or office for a computer, laptop, CCTV, networking, UPS or solar job. Booking online is faster than calling — you pick the slot and see the price before you confirm.
Same-day slots in most areas
Contact us
For a service visit, booking online is faster than calling — you pick your own slot and get a technician assigned automatically. For everything else, here is how to reach us.
What do you need help with?
Each of these reaches a different team. Picking the right one is the difference between an answer today and an answer next week.
An existing booking
Reschedule, cancel, ask where your technician is, or raise something that went wrong on a recent visit. Keep your booking reference (UV-XXXX-XXXX) handy.
Within 2 working hours
Business, AMC & bulk orders
Annual maintenance contracts, office IT setup, structured cabling, multi-site CCTV, and hardware supply against purchase order. We will arrange a site survey and a written quote.
Callback within 1 working day
Work with us as a technician
Join the panel and receive jobs in your area while keeping your own work. We look for verified, police-checked technicians with hands-on field experience.
Screening call within 3 working days
Billing, invoices & refunds
A GST invoice you need reissued, a payment that did not go through, or a refund on a cancelled job. Quote the invoice number if you have it.
Within 2 working days
Escalate a complaint
If something has already been raised with support and has not been put right, escalate it here. It goes to the grievance officer rather than back into the support queue.
Acknowledged in 48 hours, resolved in 30 days
Send us a message
We reply within one working day, usually sooner.
Reach us directly
Service centre
#54, Haneesh ComplexBehind Indian Oil Petrol BunkOld Madras Road, VirgonagarBengaluru – 560049Open in Google Maps →Registered office
#99, 3rd Cross, Brindavan LayoutTC Palya Main RoadK R PuramBengaluru – 560036Correspondence only — please visit the service centre.
Email
support@uvinfosystems.com
sales@uvinfosystems.com — sales & quotes
careers@uvinfosystems.com — careers
If something goes wrong
Most problems are settled by the support team on the same day. When they are not, this is the route upwards — and how long each step is allowed to take.
Step 1 · Support team
Raise it on WhatsApp, by phone or through the form on this page.
Acknowledged within 2 working hours
Step 2 · Service manager
If support has not resolved it in 3 working days, ask for it to go to the service manager.
Reviewed within 3 working days
Step 3 · Grievance officer
Write to grievance@uvinfosystems.com with your booking reference and what has happened so far.
Acknowledged in 48 hours, resolved within 30 days
Step 4 · National Consumer Helpline
If you are still not satisfied, you may approach the National Consumer Helpline on 1915 or consumerhelpline.gov.in.
Independent of UV Infosystems
Grievance officer
Grievance Officer
UV Infosystems Pvt. Ltd. · #99, 3rd Cross, Brindavan Layout, K R Puram, Bengaluru – 560036
grievance@uvinfosystems.com